Frequently Asked Questions

IONSIS is ready to use as soon as it's installed. Processes come standard out of the box. The software isn't customised for individual users or companies; instead, users adapt their workflows to IONSIS. This keeps software, consulting, and customisation costs to a minimum.

You should set a switchover date and stop using your old system after that date. Transferring your trial balance data from your old system to IONSIS accurately is essential. You can easily import opening balances for customers, suppliers, inventory, bank accounts, and general ledger accounts into IONSIS using Excel spreadsheets. If you have any questions, we're always here to help.

Yes. The entire platform is cloud-based, secure, and accessible from any device with internet connection including desktop, tablet, and mobile. If you'd like, we can configure your system so it can only be accessed from specific IP addresses.

While other ERP systems give you only 5 or 10 users and charge extra for each new one, IONSIS lets you set up 50 users who can use the system freely on both desktop and mobile.

We're confident you'll be happy with IONSIS. But if you ever decide you no longer want to use it, you can take your data with you and close your account. The best part of IONSIS is that the investment cost is so low that you're free to switch to other platforms whenever you like.